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Terms and Conditions

AUSTRALIAN SALES ONLY
We sell and deliver Wooden dog kennels in Australia only.

GST

All products listed already have GST included in the total price.

PRICES

Wooden Dog Kennels reserves the right to change prices without notice. The price of your kennel excludes any delivery costs. Wooden Dog Kennel also reserves the right to change prices for displayed kennels for any resale or for a promotion at any time.

PAYMENT TERMS & PROCESSING

Wooden Dog Kennels currently accepts PayPal, Afterpay and Wizpay. Direct Bank deposit with a minimum deposit of 50% (non refundable) of the total purchase price MUST be paid to confirm your order. Full payment MUST be made before any order will be delivered. 

Orders cannot be delivered unless full payments are completed and cleared in our accounts, with all correct information given to process the orders.

DELIVERIES

Wooden Dog Kennels delivery times are estimated times as a guide only. Wooden Dog Kennels will make every effort to ensure your best friends’ new home is delivered in time and by our courier partners/companies.

Interstate Freight – Tail gated trucks are used for transporting your kennel, which lower to the front of your premises, unless you have wide access for our courier partner to deliver your kennel to your intended spot.

We reserve the right to charge the Installation Flat Pack fee of $220 including GST plus any additional delivery charges where entries to intended spot are inaccessible.

RETURNS

We strongly recommend all buyers to check external dimension measurements of your chosen kennels.

Wooden Dog Kennels require approximately 4-6 week build time on all Wooden Dog Kennels as all kennels are hand-made. We do not take returns for a last-minute changes or incorrect measurements.

WARRANTY & INSURANCE

 

Under Australian Consumer Law, you are entitled to have your kennel repaired or replaced if the kennel fails to be of acceptable quality and major failure.

This warranty covers defects in manufacture and materials, but specifically excludes:

(a) Damage caused to the kennel due to abuse or lack of proper maintenance

(b) Normal wear and tear of the product

(c) Any modification of the product will void the warranty

 

contact us

Contact Steve today to get your dream kennel built, or come down and see some of the kennels available on display.

our adress:

114 Glen Alice Rd
RYLSTONE, NSW 2849